Insurance agency looking for a Customer Service professional to work with Agents on commercial lines policy services such as changes, billing, rating and coverages. Answering phones and working with customers over the phone. Responsible for working with Agent in renewing policies and evaluating coverages. Maintain accurate customer information in Insurance Management System and be able to work on insurance company websites.

• Job Type: Full-time
• M-F (8:30am – 5pm)

Experience:

• Customer Service (1 year – required)
• Commercial Insurance (1 year – preferred)
• Excellent verbal and communication skills
• Personal Time Management & Prioritization Skills

Responsibilities:

• Meet with existing clients about their commercial insurance coverage.
• Manage incoming calls for commercial inquiries
• Assist in changes and other service requests.
• Build communication and rapport with commercial clients.

Benefits:

• 401(k)
• Dental
• Vision
• Medical
• Paid Vacation
• Paid Holidays
• Team Designed For Internal Advancement

Insurance agency looking for a Licensed Sales Professional. Want to create your own destiny? Work hard, play hard and the potential income is limitless. Salary plus commission. Must have good communication skills and the ability to learn quickly.

Responsible for selling both personal insurance as well as commercial insurance services. Maintain accurate customer information in Insurance Management System.

• Job Type: Full-time
• M-F (8:30am – 5pm)

Experience:

• Sales (1 year – required)
• Customer Service (1 year – required)
• Commercial Insurance (1 year – preferred)
• Excellent verbal and communication skills
• Personal Time Management & Prioritization Skills

Responsibilities:

• Meet with leads about their insurance coverage.
• Manage incoming calls for insurance inquiries.
• Cold call sales.
• Sales
• Cross selling insurance
• Data Entry

Benefits:

• 401(k)
• Dental
• Vision
• Medical
• Paid Vacation
• Paid Holidays
• Team Designed For Internal Advancement

Insurance agency looking for an enthusiastic individual to join our dynamic team. This position requires a bilingual front office receptionist and customer service assistant. As the front-line face of our office, the CSA is the first Strickler employee to greet our customers. We must not forget that you also are in the background every day keeping the office humming.  Whether it’s mail or spreadsheets, or simply just being there when we need you, your role is equally as important as everyone else in the office.

• Job Type: Full-time
• M-F (8:30am – 5pm)

Experience:

• Bilingual (required)
• Customer Service (1 year – preferred)
• Excellent verbal and communication skills
• Personal Time Management & Prioritization Skills
• Strong Computer Skills

Responsibilities:

• Will handle mail, incoming calls, customer payments, inquiries, and routing items to correct departments and individuals.
• Greet clients in the office
• Answer all incoming phone calls and direct to correct Agent or CSR
• Process payments for Personal and Commercial clients
• Assist clients and agents with billing questions/issues as they arise
• Create & distribute ID Cards, EPIs, Declaration Pages via email, fax, mail, etc.
• Process all incoming and outgoing mail
• Maintain/reconcile cash drawer daily
• Process Mortgagee/Lienholder Changes
• Document claims in AMS as received from carriers
• Translate for all Spanish-speaking clientele
• Assist Personal Lines Manager with carrier audits
• Maintain Personal Lines cancellations on a semi-monthly basis

Benefits:

• 401(k)
• Dental
• Vision
• Medical
• Paid Vacation
• Paid Holidays
• Team Designed For Internal Advancement