Maria Rademacher Named 2021 Outstanding CSR of the Year in Pennsylvania
AUSTIN. TX (July 26. 2021) — The National Alliance for Insurance Education & Research has announced that Maria Rademacher, is the 2021 Outstanding CSR of the Year recipient for the state of Pennsylvania.
To qualify for this top state honor. Maria Rademacher submitted the winning essay on the following topic:
“2020 presented major challenges to the insurance industry and every insurance buyer in the country. As clients re-evaluated their insurance coverages and carriers, agents quickly realized that they couldn’t rely
on brand loyalty alone. Agents must also provide near-perfect client experiences in order to protect them and keep businesses thriving. Describe the biggest challenges your agency or company and clients faced this past year and what three service strategies you employed to overcome them and continue delivering incredible experiences to your clients”
Additionally. Mrs.Rademacher was selected for having demonstrated outstanding service and professionalism within the insurance community.
“Maria Rademacher was chosen as a state winner for exemplifying the characteristics and qualifications required to be eligible for the prestigious National Outstanding CSR of the Year Award,” stated Dr.
William T. Hold. Ph.D., CIC, CPCU, CLU, President of The National Alliance. “She represents the backbone of the insurance community, those customer service representatives distinguished for providing
exceptional service on a daily basis.”
Maria Rademacher receives a framed certificate, embossed with the special Outstanding CSR of the Year bronze medallion symbol, and is now one of 30 individuals eligible for the national honor. The National
Outstanding CSR of the Year Award carries a $3,000 cash prize and a scholarship for the recipient’s employer to any program offered by The National Alliance. The national winner also receives a distinctive gold and diamond lapel pin cast with the Outstanding CSR of the Year emblem. Additionally, the winner’s name will be inscribed on a sculpture permanently displayed at the national headquarters in Austin, Texas.
For further information regarding the 2021 Outstanding, CSR. of the Year Award, contact The National Alliance, P.O. Box 27027„Austin, Texas 78755-2027; 800-633-2165; website: www.TheNationalAlliance.com